Flipkart Job Notification 2021 – www.flipkartcareers.com

By | November 13, 2021

Flipkart has released a recruitment notification for hiring the post of Manager – Customer Experience – Technical Writing. There is one vacancy offered in this  recruitment. Candidates needed to have minimum 6 years of experience to apply.  Job Location is Bangalore, Karnataka. Official Notification and Online application link  were given at the end of the page. 

Flipkart is an Indian e-commerce company, headquartered in Bangalore, Karnataka,  India, and incorporated in Singapore as a private limited company. The company  initially focused on online book sales before expanding into other product categories  such as consumer electronics, fashion, home essentials, groceries, and lifestyle  products. 

Vacancy 

Manager – Customer Experience in Flipkart  

Eligibility Criteria 

∙ Candidate should have completed Graduation in any discipline from  recognized University to apply. 

∙ Applicant needed to have minimum 6 years of work experience in related  field. 

Skills Required 

∙ Applicant needed to have skills in Team Management, Domain Knowledge  and Technical Writing Skills. 

∙ Candidate should have Consumer Electronics Background, Working  Knowledge of Electronics; Creation of Logic based Decision-Trees. ∙ Candidate needed to have excellent written and verbal communication skills. ∙ Good stakeholder management skills. 

∙ Experience with MS Excel-based reporting and analytics. 

Click here to apply to post of Manager – Customer Experience in Flipkart Official Career Website of Flipkart

Job Description 

∙ Candidate has to manage a team of technical writers responsible for creating  troubleshooting guides for various electronic products. 

∙ Manager has to interact with all category teams, brands, and other internal  and external stakeholders to get information on launches, products,  specifications, offers etc. 

∙ Applicant is responsible for monitoring and driving usage of troubleshooting  guides periodically, understands feedback provided by end users and make  changes to the guides as and when required. 

∙ Manage a team of SMEs to work on authoring technical guides based on  inputs shared by other support functions 

∙ Candidate have to provide feedback and suggestions which can improve the  tool 

∙ Discover newer ways to make information relevant and reusable ∙ Conduct regular knowledge checks to ensure knowledge retention ∙ Prepare reports depicting guide completion, knowledge check trends, user  behaviour and content efficacy 

Steps to Apply for Flipkart Recruitment 

∙ Go to official website of Flipkart. 

∙ Go to careers page and find job Manager – Customer Experience – Technical  Writing notification. 

∙ Or use the link given in this page. 

∙ It will lead you to application page. 

∙ Fill the application and attach required documents. 

∙ Submit the application form. 

NOTE : Large number of openings can be found in Flipkart Career website,  candidates are requested to go through the career portal Click here to apply to post of Manager – Customer Experience in Flipkart Official Career Website of Flipkart

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