Flipkart has released a recruitment notification for hiring the post of Manager – Customer Experience – Technical Writing. There is one vacancy offered in this recruitment. Candidates needed to have minimum 6 years of experience to apply. Job Location is Bangalore, Karnataka. Official Notification and Online application link were given at the end of the page.
Flipkart is an Indian e-commerce company, headquartered in Bangalore, Karnataka, India, and incorporated in Singapore as a private limited company. The company initially focused on online book sales before expanding into other product categories such as consumer electronics, fashion, home essentials, groceries, and lifestyle products.
Manager – Customer Experience in Flipkart
∙ Candidate should have completed Graduation in any discipline from recognized University to apply.
∙ Applicant needed to have minimum 6 years of work experience in related field.
∙ Applicant needed to have skills in Team Management, Domain Knowledge and Technical Writing Skills.
∙ Candidate should have Consumer Electronics Background, Working Knowledge of Electronics; Creation of Logic based Decision-Trees. ∙ Candidate needed to have excellent written and verbal communication skills. ∙ Good stakeholder management skills.
∙ Experience with MS Excel-based reporting and analytics.
Click here to apply to post of Manager – Customer Experience in Flipkart Official Career Website of Flipkart
∙ Candidate has to manage a team of technical writers responsible for creating troubleshooting guides for various electronic products.
∙ Manager has to interact with all category teams, brands, and other internal and external stakeholders to get information on launches, products, specifications, offers etc.
∙ Applicant is responsible for monitoring and driving usage of troubleshooting guides periodically, understands feedback provided by end users and make changes to the guides as and when required.
∙ Manage a team of SMEs to work on authoring technical guides based on inputs shared by other support functions
∙ Candidate have to provide feedback and suggestions which can improve the tool
∙ Discover newer ways to make information relevant and reusable ∙ Conduct regular knowledge checks to ensure knowledge retention ∙ Prepare reports depicting guide completion, knowledge check trends, user behaviour and content efficacy
Steps to Apply for Flipkart Recruitment
∙ Go to official website of Flipkart.
∙ Go to careers page and find job Manager – Customer Experience – Technical Writing notification.
∙ Or use the link given in this page.
∙ It will lead you to application page.
∙ Fill the application and attach required documents.
∙ Submit the application form.
NOTE : Large number of openings can be found in Flipkart Career website, candidates are requested to go through the career portal Click here to apply to post of Manager – Customer Experience in Flipkart Official Career Website of Flipkart